Dear customers and friends,
It is with great sadness I advise you that after more than 30 years working in the travel sector, 20 of which have been in accessible tourism, I have now decided not to produce a programme for 2019 onwards. The reasons are mainly personal, as the company is financially secure, and all existing bookings will be managed through to their completion.
I am immensely proud of what we have achieved in raising the profile of travellers who need and expect guaranteed accessible holiday arrangements. Whilst at the same time, educating our industry colleagues about the importance of providing holidays that are accessible for all. In that regard, I am indebted to both Ali Parker and Frankie Batt, as without their professionalism, care and expertise, it would not have been possible to maintain such high standards for so many years.
As I am sure many of you will know, the travel industry has changed a great deal in recent years. Resulting in increasing difficulty for smaller specialist tour operators endeavouring to provide high-quality service, whilst at the same time trying to compete with some of the global travel companies. Who now have a virtual monopoly on much of the accessible accommodation overseas.
The cost of managing a programme such as ours, along with complex financial and administrative rules and regulations, increases every year. As well as the fact that at my stage in life, it is more of a physical challenge for me to run a business, than it was 30 years ago. These factors have contributed to my decision, to now take a step back and retire.
As already mentioned, Accessible Travel and Leisure will ensure all existing holiday bookings that are still yet to travel, will be operated and all our overseas travel suppliers will be paid in full, prior to your arrival. But with effect from today’s date, Accessible Travel and Leisure will not be accepting any new holiday reservations. Please view our frequently asked questions, which I hope answer any queries that you may have. But if not, please call me or any of the team, and we would be happy to help.
Finally, on behalf of the Accessible team and myself, I would like to take this opportunity to thank you for your support over the years, and to say that it has been our pleasure to have been of service to you.